Where to stay for work trips

Best Business Hotels in Kraków: Top Picks for Work Travelers Near Transit Hubs

Updated Jul 19, 2025

Discover Kraków's finest business hotels with excellent wifi, work facilities, and convenient access to the city center and major transit hubs.

Best Business Hotels in Kraków: Top Picks for Work Travelers Near Transit Hubs
1

Hotel Copernicus

Old Town
4-star

Hotel Copernicus occupies a restored 15th-century building directly beside St. Mary's Basilica on Krakow's main square. This luxury property features period architecture with modern amenities, including a rooftop terrace offering panoramic views of the historic city center. The hotel houses 29 individually designed rooms and suites, each reflecting the building's medieval character through exposed stone walls, wooden beams, and carefully selected antiques. Guests enjoy access to a spa, fitness center, and the acclaimed Copernicus Restaurant. The property's prime location provides immediate access to major attractions including the Cloth Hall, Wawel Castle, and the Jewish Quarter. The hotel seamlessly blends historical authenticity with contemporary comfort, creating an atmosphere that captures Krakow's rich cultural heritage while meeting modern traveler expectations.

Summary of reviews from

Google

Located in Krakow's Old Town with easy walking access to Wawel Castle and market square. Spacious, comfortable rooms with luxurious amenities and excellent service. Features a beautiful spa, inviting pool, and quality breakfast. Quiet location despite central position. Friendly staff and consistently high standards keep guests returning annually.

Some noise issues from air conditioning on third floor. Open shower design causes water to splash outside the shower area, requiring extra towels. Hotel bar needs better bartender service. Located in pedestrian zone so car pickup requires walking to street end, though ride services accessible nearby.

Reviews summarized from between Mar 2025 and Jun 2025

Summary of reviews from

Tripadvisor

Hotel Copernicus offers elegant rooms with historical charm in a prime Old Town location next to Wawel Castle. Guests praise the comfortable beds, helpful staff, delicious breakfast, and relaxing basement spa. The refined restaurant serves exceptional meals. The beautiful historic building provides a tranquil atmosphere perfect for exploring Krakow's attractions.

Street-facing rooms suffer from tourist noise until after 9 PM, particularly near Pope John Paul II's former home. Construction work disrupts mornings starting at 8 AM. Room interiors feel dated with poor lighting and inefficient space use. Breakfast service can be scattered despite good food quality.

Reviews summarized from between May 2025 and Jun 2025

Summary of reviews from

Claude

Guests consistently praise the exceptional location on the main square and the stunning rooftop terrace views. The historic building's character and unique room designs receive high marks. Staff service quality and attention to detail earn frequent compliments. The restaurant quality and breakfast offerings are highlighted as excellent.

Some guests mention rooms can be small due to the historic building constraints. Noise from the busy main square occasionally affects sleep quality. A few reviews note that certain rooms lack modern amenities expected at this price point. Limited parking availability creates inconvenience for some visitors.

2

Radisson Blu Hotel Kraków

Old Town
4-star

The Radisson Blu Hotel Kraków occupies a prime location just steps from the Main Market Square, offering guests immediate access to the historic Old Town. This contemporary hotel features modern rooms with sleek Scandinavian design elements, floor-to-ceiling windows, and high-quality furnishings. The property includes a fitness center, business facilities, and on-site dining options. Guests appreciate the professional service standards and the hotel's proximity to major attractions like St. Mary's Basilica and the Cloth Hall. The building combines modern amenities with respect for Kraków's architectural heritage, creating a sophisticated base for exploring the city's medieval streets, vibrant restaurant scene, and cultural landmarks.

Summary of reviews from

Google

Guests praise the hotel's excellent location near Krakow's old town and city center. Staff receive outstanding reviews, particularly breakfast servers Oksana, Roman, and Sofi who provide attentive, professional service. The restaurant offers delicious food with thoughtful gluten-free and vegan options. Rooms are clean, comfortable, and spacious with a cozy atmosphere throughout the property.

Room service can be unreliable during nighttime hours, with staff not answering phones and guests being transferred between reception and bar without resolution. The room card swipe system feels outdated and could benefit from modernization for smoother access, though this is considered a minor inconvenience by most guests.

Reviews summarized from between Jun 2025 and Jul 2025

Summary of reviews from

Tripadvisor

Excellent location just 5 minutes from Main Square and Wawel Castle. Short walk to old town center with shops, transport, and parks nearby. Staff particularly helpful and kind, especially Viktoriia at reception who provides great local tips. Breakfast offers wide variety for all tastes. Professional service makes stays smooth and enjoyable.

Hotel standards don't match typical 5-star expectations. Rooms, amenities, breakfast, and overall value could be improved. Feels more like 3-star accommodation despite the rating. While location is great, the facilities and services need upgrading to justify the premium classification.

Reviews summarized from between Jul 2025 and Jul 2025

Summary of reviews from

Claude

Guests consistently praise the unbeatable location directly on the Main Market Square, allowing easy walking access to all major attractions. The modern rooms receive high marks for cleanliness, comfort, and contemporary design. Professional staff service and efficient check-in processes are frequently highlighted.

Some guests report noise issues from the busy square location, particularly during weekends and events. Limited parking availability and higher prices compared to other city hotels are common complaints. A few reviews mention room size constraints and occasional maintenance issues.

3

Hotel Indigo Krakow - Old Town

Old Town
4-star

Hotel Indigo Krakow - Old Town occupies a prime location steps from the historic Main Market Square and major attractions. This contemporary boutique property blends modern design with local character, featuring stylish rooms with exposed brick walls and neighborhood-inspired artwork. The hotel offers a fitness center, business facilities, and an on-site restaurant serving Polish and international cuisine. Guests appreciate the attentive service and comfortable accommodations. The building itself reflects Krakow's architectural heritage while providing modern amenities. Each room includes air conditioning, flat-screen TV, and premium bedding. The hotel's central position makes exploring the Old Town's cobblestone streets, historic churches, and vibrant dining scene effortless.

Summary of reviews from

Google

Exceptional boutique hotel with outstanding breakfast featuring fresh, flavorful options and hot menu items. Staff provides welcoming, helpful service with English-speaking team. Prime location offers easy Old Town access via short walk, with nearby trams and railway station. Modern rooms feature high ceilings, beautiful decor, and full amenities like Nespresso machines and minibars. Quality bar serves excellent cocktails.

Street parking can be challenging and inconsistent availability. Some rooms experience noise from refrigerator units during sleep hours. Minor maintenance issues include loose bathroom flooring. Beds positioned higher than some guests prefer. Limited negatives overall with most concerns being minor inconveniences rather than major problems.

Reviews summarized from between Feb 2025 and Jul 2025

Summary of reviews from

Tripadvisor

Excellent location just minutes from Krakow's main square and old town market. Five-minute walk to train station with easy airport access. Stylish, comfortable rooms with large beds and spotless bathrooms. Good breakfast and bistro dining. Friendly staff and better value than comparable hotels. Nice bar area and small gym.

Rooms are quite small with limited storage space for two people. Desks too small for extended work. WiFi unreliable late at night. Breakfast quality varies from good to just okay. Room size particularly challenging when booking separate beds rather than doubles.

Reviews summarized from between Jun 2025 and Jul 2025

Summary of reviews from

Claude

Guests consistently praise the excellent location within walking distance of major attractions. The modern rooms with unique design elements receive high marks, along with helpful staff and comfortable beds. Many appreciate the quality restaurant and overall cleanliness of the property.

Some guests report noise issues from nearby streets and bars, particularly on weekends. A few mention that rooms can feel small and that parking is limited and expensive. Occasional complaints about slow Wi-Fi and higher prices for food and drinks.

4

Sheraton Grand Krakow

Stradom
4-star

The Sheraton Grand Krakow stands as a premium business hotel strategically positioned between the Old Town and Kazimierz districts. This contemporary property features modern rooms with city views, executive floors, and comprehensive meeting facilities. The hotel offers multiple dining venues including a rooftop restaurant with panoramic views of Krakow's skyline. Business travelers appreciate the well-equipped fitness center, spa services, and reliable high-speed internet throughout the property. The location provides easy walking access to major attractions while maintaining a quieter atmosphere away from the busiest tourist areas. Professional service standards and international hotel amenities make this a reliable choice for corporate stays and upscale leisure travel.

Summary of reviews from

Google

Exceptional staff service stands out, with friendly bartenders, concierge, and restaurant teams going above and beyond. Prime location offers 10-minute walks to market square with stunning castle and Vistula River views. Spacious rooms feature elegant early 20th century decor with modern amenities. Rooftop bar serves excellent cocktails with unbeatable panoramas. Quality restaurant and clean facilities throughout.

Parking costs are extremely high at the hotel, with guests paying substantial fees that far exceed nearby garage alternatives. The pool is notably small for casual swimming only.

Reviews summarized from between Mar 2025 and May 2025

Summary of reviews from

Tripadvisor

Sheraton Grand Krakow delivers exceptional service with friendly, professional staff who remember returning guests. The rooftop bar offers stunning river and old town views. Italian restaurant serves superb food with excellent breakfast offerings. Rooms are spacious with comfortable beds. Modern gym and pool facilities impress guests. Staff like Maria, Szymon, and Natalia provide outstanding hospitality.

Room cleaning schedule poses inconvenience, with housekeeping occurring around 5pm when guests return from sightseeing. Guests prefer earlier cleaning times to enjoy freshly serviced rooms in the evening after long days exploring the city.

Reviews summarized from between Jun 2025 and Jul 2025

Summary of reviews from

Claude

Guests consistently praise the professional staff service and modern room amenities. The rooftop restaurant receives high marks for food quality and stunning city views. Business travelers appreciate the excellent meeting facilities and reliable WiFi throughout the property.

Some guests find the hotel lacks local character and feels generic. The location requires a longer walk to reach the main Market Square compared to Old Town hotels. Parking fees and higher prices for hotel services draw occasional complaints.

5

Hotel Polski Pod Białym Orłem

Old Town
3-star

Hotel Polski Pod Białym Orłem stands as one of Kraków's most historic accommodations, operating since 1570. The traditional Polish restaurant draws locals and visitors alike with authentic regional cuisine. Guest rooms blend classic architecture with modern amenities, featuring period furnishings and contemporary bathrooms. The central location places major attractions within walking distance, while the building's historic character creates an authentic Old World atmosphere. Staff members provide attentive service with local knowledge. The hotel maintains its heritage charm while offering reliable wifi and business facilities. Breakfast features Polish specialties alongside international options. The property's long-standing reputation reflects centuries of hospitality tradition in Kraków's cultural heart.

Summary of reviews from

Google

This historic hotel sits perfectly on the edge of Krakow's old town with quiet yet convenient location near major attractions. Guests praise the beautiful baroque decor, historical paintings, and spacious clean rooms with comfortable beds. The excellent breakfast offers hot and cold options. Staff provide friendly 24-hour service with good English skills. The property features a restaurant, bar, and basement lounge area.

Some guests noted minor issues with aging amenities. Towels appeared worn and needed replacement. The breakfast selection was adequate but lacked fresh juice options. Bathroom facilities were described as just okay rather than exceptional.

Reviews summarized from between Mar 2025 and Jun 2025

Summary of reviews from

Tripadvisor

Located next to Florian Gate with easy walking access to Old Market Square and main attractions. Staff are exceptionally friendly and helpful with local recommendations. Rooms are spacious and comfortable with good amenities like tea/coffee facilities and minibars. Breakfast offers excellent variety with clear labeling. The hotel showcases authentic old-world charm in a historic building.

WiFi connection is very poor throughout the hotel. Some rooms lack city views and face rear walls instead. Limited wardrobe space for double occupancy. Missing USB charging ports in rooms. Tea and coffee supplies not always replenished regularly. Few clothing hangers provided. Limited English TV channels available for guests.

Reviews summarized from between Apr 2025 and Jul 2025

Summary of reviews from

Claude

Guests praise the exceptional central location and historic charm. The traditional Polish restaurant receives high marks for authentic cuisine and atmosphere. Staff friendliness and local knowledge consistently impress visitors. The building's historic character and authentic period details create memorable stays.

Some guests find rooms smaller than expected and note occasional noise from the restaurant below. A few reviews mention dated furnishings and inconsistent room quality. Limited parking availability frustrates some visitors arriving by car.

6

Hotel Maltanski

Stradom
4-star

Hotel Maltanski occupies a restored 16th-century building on Straszewskiego Street, minutes from Kraków's Old Town and Wawel Castle. This boutique property combines historical architecture with modern amenities across 16 individually designed rooms. The hotel features original stone walls, wooden beams, and period furnishings that reflect its rich heritage. Guests enjoy complimentary WiFi, air conditioning, and satellite TV in each room. The property offers concierge services and tour arrangements for exploring Kraków's medieval streets and cultural attractions. The hotel's central location provides easy walking access to Main Market Square, Jewish Quarter, and major museums. Its intimate size creates a personalized experience for travelers seeking authentic Polish hospitality in a historic setting.

Summary of reviews from

Google

Guests praise the hotel's excellent location near the park, old town, and castle. The helpful staff, particularly Martin and Macin, consistently go above and beyond for guests. Rooms are clean and tidy with comfortable beds, some featuring outdoor patios. The building's older charm adds character, and there's convenient parking nearby.

The main complaint centers on the breakfast offering, which guests describe as having very poor quality and limited choices. Some reviewers note the hotel could use updates and renovations, though this doesn't significantly detract from the overall positive experience for most visitors.

Reviews summarized from between Jun 2024 and Dec 2024

Summary of reviews from

Tripadvisor

This traditional hotel offers an excellent location just 10 minutes from the old town square and castle. Rooms are spacious, clean, and comfortable with large beds and useful amenities like safes. Many rooms feature unusual patios for a city hotel. The continental breakfast provides good variety including traditional items and excellent coffee. Staff are generally helpful and friendly, creating a warm, cozy atmosphere.

The building has serious soundproofing issues with thin walls, wooden floors, and noise from doors and neighboring rooms. Early morning disruptions are common, including alarms at 6am. The hotel lacks its own bar and has limited bathroom amenities. Reception staff can be unfriendly, though some exceptions exist. Shower curtains are too short, causing bathroom flooding issues.

Reviews summarized from between Dec 2019 and Dec 2024

Summary of reviews from

Claude

Guests praise the hotel's exceptional location within walking distance of major attractions. The historic building's character and unique room designs receive frequent compliments. Staff members are consistently described as helpful and knowledgeable about local recommendations.

Some guests mention rooms can be small due to the building's historical constraints. Occasional noise from nearby streets is reported. A few reviews note limited parking options and narrow staircases that may challenge guests with mobility issues.

7

Stradom House Autograph Collection

Stradom
4-star

Stradom House Autograph Collection occupies a restored 14th-century building in Kraków's historic district. The boutique hotel combines medieval architecture with contemporary design elements. Guests access 61 rooms featuring original stone walls, modern furnishings, and premium amenities. The property includes a wellness center with spa treatments, fitness facilities, and an indoor pool. Restaurant serves Polish and international cuisine in atmospheric dining spaces. The hotel sits within walking distance of Wawel Castle, Main Market Square, and Jewish Quarter attractions. Business travelers benefit from meeting rooms and high-speed internet throughout the property. Concierge services assist with restaurant reservations, tour bookings, and local recommendations.

Summary of reviews from

Google

Stradom House delivers exceptional luxury with spacious, elegant rooms and pristine facilities. Staff consistently exceed expectations with warm, professional service. The spa offers tranquil relaxation while breakfast impresses with quality and variety. Prime location provides easy access to Old City and Jewish Quarter. Outstanding restaurants and vibrant bar create memorable experiences.

Reviews provided overwhelmingly positive feedback with no significant negative aspects mentioned. Guests expressed complete satisfaction with accommodations, service, dining, and facilities. No complaints or areas for improvement were identified in the available reviews.

Reviews summarized from between Apr 2025 and Jun 2025

Summary of reviews from

Tripadvisor

This hotel impresses with world-class spa facilities and fully equipped gym. Beautiful historic building with elegant rooms and excellent breakfast buffet. Walking distance to Old Town and Kazimierz district. Friendly staff like Anastasia provide exceptional service. Unique lobby bar in converted church adds character.

Reception staff often unresponsive to calls and unwilling to help with luggage or assistance. Beds too soft for some guests. Late room service and no turndown service. Cold atmosphere among most staff. Rooms above bar face noise until 1am. Limited concierge hours leave guests without evening help.

Reviews summarized from between Jun 2025 and Jul 2025

Summary of reviews from

Claude

Guests praise the stunning historic architecture and thoughtful modern renovations. Many highlight the exceptional spa facilities and professional staff service. The central location receives frequent mentions for easy access to major attractions. Rooms impress visitors with unique character and comfortable amenities.

Some guests report noise issues from nearby streets and adjacent rooms. Limited parking availability frustrates drivers. A few reviews mention inconsistent room temperatures and occasional maintenance issues. Restaurant prices receive criticism for being above average compared to local options.

8

Hotel Unicus Palace

Old Town
4-star

Hotel Unicus Palace occupies a historic 15th-century building on Kraków's main square, offering luxury accommodations with modern amenities. The boutique property features elegantly appointed rooms and suites with original architectural details, marble bathrooms, and views of the Old Town. Guests enjoy personalized service, fine dining at the on-site restaurant, and a central location steps from major attractions. The hotel combines medieval charm with contemporary comfort, including air conditioning, high-speed internet, and premium bedding. Its prime position provides easy access to St. Mary's Basilica, Cloth Hall, and the Jewish Quarter. The property caters to discerning travelers seeking authentic Polish hospitality in a sophisticated setting.

Summary of reviews from

Google

Hotel Unicus Palace delivers exceptional service with warm, professional staff who provide helpful recommendations. The spacious, luxurious rooms feature high-end amenities, comfortable beds, and elegant bathrooms with rain showers and freestanding tubs. Located perfectly in Kraków's Old Town, it's just 5 minutes from the main square with easy access to restaurants and attractions. The excellent breakfast buffet offers diverse local and international options, while the spa provides a relaxing retreat.

The main complaint involves noisy air conditioning units that disrupt sleep. Guests reported rooms running too hot, forcing them to choose between uncomfortable temperatures or keeping the loud AC running throughout the night, which significantly impacted their rest quality during their stay.

Reviews summarized from between Nov 2024 and Jul 2025

Summary of reviews from

Tripadvisor

Hotel Unicus Palace offers exceptional service with friendly, helpful staff who go above and beyond. The beautiful building sits perfectly in Old Town, steps from the main square. Rooms are spacious, comfortable with elegant decor and quality beds. Breakfast provides excellent variety with gluten-free options. Staff assists with tour bookings and restaurant recommendations.

Technical issues plague some rooms including frequent power outages, flickering lights, and malfunctioning air conditioning that's either too cold or doesn't work. Housekeeping quality varies with dirty glasses and poor coffee cup replacement. No turndown service provided and maintenance struggles to resolve ongoing problems despite multiple visits.

Reviews summarized from between May 2025 and Jul 2025

Summary of reviews from

Claude

Guests praise the exceptional location on the main square with stunning views. Staff receives high marks for attentive, personalized service. The historic building's character and elegant room design impress visitors. Many highlight the quality breakfast and restaurant.

Some guests mention noise from the busy square, especially during events. A few reviews note rooms can be small for the price point. Occasional complaints about dated bathroom fixtures and limited parking options in the area.

9

Novotel Kraków Centrum

Old Town
4-star

The Novotel Kraków Centrum occupies a prime location just minutes from the Main Market Square and major attractions. This contemporary hotel features modern rooms with air conditioning, flat-screen TVs, and comfortable work areas. The property includes a fitness center, business facilities, and an on-site restaurant serving international cuisine. Guests appreciate the professional service and convenient access to shopping areas and public transportation. The hotel caters to both business travelers and tourists exploring Kraków's historic center. Room amenities include free Wi-Fi, minibars, and spacious bathrooms. The lobby provides a welcoming atmosphere with modern décor and comfortable seating areas for relaxation or informal meetings.

Summary of reviews from

Google

Hotel offers spacious, clean rooms with recent renovations and excellent central location by the river. Staff provides welcoming service across reception, restaurant, bar, and room service. Property features beautiful grounds, good breakfast with variety, and family-friendly amenities including a play area and pool.

Air conditioning struggles on hot days. Spa facilities have uncomfortably cold water in pools and jacuzzi, with sewage odors in locker rooms. Inconsistent housekeeping service with missed cleanings and empty toiletries. Extension rates are expensive. Some reception staff show poor attitude when addressing complaints.

Reviews summarized from between Apr 2025 and Jul 2025

Summary of reviews from

Tripadvisor

Excellent location within walking distance of Old Town and Wawel Castle. Modern renovated hotel with warm wooden details and comfortable rooms. Outstanding breakfast with fresh variety and stylish presentation. Great indoor playroom for children. Helpful, friendly staff who go above and beyond. Well-equipped spa with pool, sauna, and fitness room.

Pool area cleanliness issues with dirty tiles. Unpleasant restroom odors near children's playroom. Air conditioning problems in some rooms. Poor buffet food quality with limited main meal options and no meat choices. Basic breakfast items missing like butter for bread. Overall food described as cheap and unsatisfactory.

Reviews summarized from between May 2025 and Jul 2025

Summary of reviews from

Claude

Guests consistently praise the excellent location within walking distance of major attractions. The staff receives high marks for professionalism and helpfulness. Rooms are described as clean, comfortable, and well-appointed with modern amenities. Many appreciate the quality breakfast buffet and convenient parking options.

Some guests report noise issues from nearby streets and construction. A few mention that rooms can feel dated despite recent updates. Occasional complaints about slow elevator service and limited dining options. Some find the pricing expensive for the amenities provided.

10

Hotel Stary

Old Town
4-star

Hotel Stary occupies a meticulously restored 13th-century building on Kraków's Main Market Square, combining Gothic architecture with contemporary luxury. The property features exposed brick walls, original stone details, and modern amenities across its uniquely designed rooms. Guests enjoy direct access to the historic Old Town's attractions, restaurants, and cultural sites. The hotel offers a sophisticated spa, fitness center, and acclaimed dining venues. Its prime location provides unparalleled views of St. Mary's Basilica and the bustling square below. The property seamlessly blends medieval charm with five-star comfort, creating an authentic Polish experience.

Summary of reviews from

Google

Exceptional location steps from the main square with outstanding rooftop bar offering day and night views. Staff like Norbert excel at trip booking while housekeeping adds personal touches with chocolates and notes. Breakfast features fresh juice and wide variety. Clean rooms with comfortable beds, spa facilities, and accommodating early check-in.

Staff can seem cool and unwelcoming, failing to greet guests consistently during their stay. Breakfast service is inconsistent with frequent missing orders like coffee and eggs. Sky Bar occasionally closes for private events without offering alternative venues. Limited amenities like pillow menus or guest bicycles.

Reviews summarized from between May 2025 and Jul 2025

Summary of reviews from

Tripadvisor

Hotel Stary offers prime Old Town location with spacious, comfortable rooms and helpful staff. The renovated historic building features attractive amenities including a beautiful pool, rooftop bar with town square views, and quality restaurant service. Guests appreciate the clean accommodations and convenient walking access to restaurants and shopping.

Rooms suffer from poor lighting, uncomfortable dark cave-like atmosphere, and inadequate bedding that doesn't fit properly. Bathrooms have slippery floors, water leakage, and insufficient towel storage. Sound carries throughout the hotel due to hard surfaces. Some guests found the rooftop bar disappointing and noted missing in-room amenities like coffee supplies.

Reviews summarized from between May 2025 and Jul 2025

Summary of reviews from

Claude

Guests consistently praise the unbeatable location directly on Main Market Square and the stunning historical architecture. The staff receives high marks for exceptional service and attention to detail. Many highlight the luxurious spa facilities and comfortable, well-appointed rooms with unique character.

Some guests mention noise from the busy square can be disruptive, especially during events. A few reviews note that certain rooms are smaller than expected. Occasional complaints about slow elevator service and higher prices for amenities.

11

Hotel Swing

Old Town
3-star

Hotel Swing occupies a converted historic building in Kraków's Old Town, featuring jazz-themed decor throughout its compact rooms and common areas. The property offers modern amenities including free WiFi, air conditioning, and a 24-hour front desk. Guests appreciate the central location within walking distance of major attractions like the Main Market Square and Wawel Castle. The hotel's intimate atmosphere combines contemporary comfort with nods to Kraków's musical heritage. Room sizes vary, with some featuring exposed brick walls and wooden beams that reflect the building's architectural character. The property includes a small breakfast area and concierge services to help guests explore the city.

Summary of reviews from

Google

Beautiful hotel with polite, friendly staff and comfortable, clean rooms. Excellent breakfast variety with fresh, tasty food. Spa facilities provide relaxation after city walks. Convenient location near shopping center, transport stops, restaurants, and stores. Water park on same parking lot great for families. Staff accommodating to children.

Poor coffee quality from machines and room service needs improvement. Some rooms have cold temperatures and drafty windows requiring tape to seal cracks. Beds uncomfortable and parking located across street. Limited gluten-free breakfast options. WiFi doesn't support WhatsApp calls, unlike other hotels.

Reviews summarized from between Apr 2025 and Jun 2025

Summary of reviews from

Tripadvisor

The hotel offers spacious rooms with clean bathrooms. It serves as a convenient base for exploring the area, especially if you prefer eating out rather than dining at the hotel. The location provides easy access to nearby attractions.

Service issues plague this hotel with poor staff training and management absent during problems. Breakfast confusion, limited amenities, uncomfortable beds, stained carpets, and inadequate coffee supplies disappoint guests. The spa has restricted hours and lacks a pool.

Reviews summarized from between Nov 2023 and May 2025

Summary of reviews from

Claude

Guests consistently praise the exceptional location steps from major attractions and restaurants. Staff receives high marks for friendliness and helpfulness with local recommendations. The jazz theme creates a unique atmosphere that travelers find charming and memorable.

Some guests report rooms can be quite small, particularly for longer stays. Noise from nearby streets and bars occasionally affects sleep quality. Limited storage space and compact bathrooms are mentioned as drawbacks by several visitors.

12

Hotel Wentzl

Old Town
4-star

Hotel Wentzl occupies a historic 15th-century building on Kraków's Main Market Square, offering guests direct access to the city's most important landmarks. The property features elegantly appointed rooms with traditional Polish décor and modern amenities. Guests enjoy panoramic views of St. Mary's Basilica and the bustling square below. The hotel's restaurant serves refined Polish cuisine in an atmospheric setting. The location provides immediate access to the Cloth Hall, underground museum, and countless cafes. Each room combines historical charm with contemporary comfort, including air conditioning and free Wi-Fi. The property's central position makes it ideal for exploring Kraków's Old Town on foot.

Summary of reviews from

Google

Hotel Wentzl offers an unbeatable location directly on Kraków's Main Market Square with stunning views. Guests praise the exceptional, warm staff service and hospitality. Rooms are spacious, comfortable, and well-appointed with modern amenities. The hotel provides great value and serves as an excellent base for exploring the city.

The square can be busy with noise until late at night, though rooms remain fairly quiet. The interior design mixes old and new elements in a way that some guests find confusing or inconsistent, as if the owners are unsure about their preferred style direction.

Reviews summarized from between Feb 2024 and Jul 2025

Summary of reviews from

Tripadvisor

This restaurant in Krakow's main square offers exceptional food with excellent gluten-free options. The staff demonstrates impressive knowledge and friendliness. Diners rave about the outstanding salads, particularly the goats cheese salad, calling it the best meal in Krakow. The outdoor seating provides lovely square views with good atmosphere.

Service quality can be inconsistent with slow response times from staff who sometimes appear indifferent to customers. Food temperature issues have been reported with meals arriving only warm rather than hot. Getting attention for ordering or paying bills requires patience as servers may ignore raised hands and take excessive time to reach tables.

Reviews summarized from between Jun 2025 and Jun 2025

Summary of reviews from

Claude

Guests praise the unbeatable location directly on Main Market Square with stunning views of St. Mary's Basilica. The historic building's charm and character receive frequent mention. Staff provide excellent service with local knowledge. The restaurant offers high-quality Polish cuisine.

Some guests report noise from the busy square, especially during events and weekends. Room sizes vary significantly, with some being quite small. The historic building means no elevator access to upper floors. Pricing is considered high for the room size offered.

13

Hotel Sympozjum

Kazimierz
3-star

Hotel Sympozjum offers contemporary accommodations in a converted academic building with conference facilities and modern amenities. The property features clean, functional rooms with standard hotel amenities including WiFi, air conditioning, and private bathrooms. Located within walking distance of major attractions, the hotel provides easy access to the Old Town and Jewish Quarter. The building maintains its institutional character while offering comfortable lodging for business travelers and tourists. Reception staff provides helpful local information and assistance with tour bookings. The hotel includes meeting spaces and serves a continental breakfast. Parking is available on-site for guests arriving by car. The property appeals to visitors seeking reliable accommodation without luxury frills at a reasonable price point in central Kraków.

Summary of reviews from

Google

Guests praise the excellent value with free parking and outstanding breakfast featuring scrambled eggs and fresh fruit. Staff receives high marks for being helpful and friendly. Rooms feature modern amenities like air conditioning, smart TVs, and comfortable beds. The spa and pool facilities are popular attractions. Many find the traditional Polish soup memorable and appreciate the professional service quality.

Major cleanliness issues plague this hotel with reports of mold, bedbugs, dust, and dirty surfaces. Breakfast quality varies with cold eggs running out early and flies on food. Internet connectivity problems persist. The spa lacks basic amenities like robes and slippers with restrictive 8pm closing. Some guests find the hotel overpriced for the inconsistent service and maintenance issues.

Reviews summarized from between Sep 2020 and Dec 2023

Summary of reviews from

Tripadvisor

Hotel offers good breakfast with varied choices and excellent coffee. Clean rooms with daily housekeeping. Convenient location near tram stop for easy city center access. Friendly, helpful staff who accommodate early check-in and late check-out. On-site parking available. Free sauna facility. Close to large supermarket for shopping convenience.

Hotel feels dated and worn with uncomfortable beds that are too soft. Air conditioning doesn't work properly making rooms hot. Towels are rough and thin. Some guests found it dirty and unwelcoming. Limited dining options nearby. No English TV channels. One reviewer called it overrated for its star rating and left after just 2 hours.

Reviews summarized from between Oct 2022 and Mar 2024

Summary of reviews from

Claude

Guests appreciate the central location and easy access to major attractions. Clean, comfortable rooms with reliable amenities receive positive feedback. Staff helpfulness and local knowledge earn praise. Good value for money compared to similar properties. Conference facilities work well for business travelers.

Some guests report rooms feeling institutional and lacking warmth. Breakfast options can be limited with basic selections. Service quality varies depending on staff availability. Rooms may experience noise from nearby streets and conference activities. WiFi connection can be unreliable in certain areas.