Villa Igiea offers exceptional service with warm, attentive staff who go above and beyond for guests. The historic building provides stunning bay and mountain views from beautiful grounds and elegant interiors. Dining experiences shine with excellent food at Florio restaurant and outstanding breakfast. The peaceful location away from busy Palermo streets creates a perfect retreat atmosphere.

The hotel faces a working port with brightly lit ferries and ships that create noise throughout the night, affecting sleep quality. Ongoing construction for a private beach project generates constant drilling and engine noise during the day. The location is too far from Palermo's historic center and theaters for walking, requiring transportation to reach main attractions.

Guests praise the stunning seaside location with breathtaking Mediterranean views and exceptional service quality. The restored historic architecture impresses visitors, while the spa, infinity pool, and fine dining receive consistent acclaim. Many highlight the peaceful atmosphere and beautiful gardens.

Some guests note the hotel's distance from Palermo's historic center requires transportation for sightseeing. Room sizes vary significantly, with some standard accommodations feeling smaller than expected for the price point. Service inconsistencies occasionally occur during peak season periods.

Staff like Agostino, Francesco, Danilo and Claudio provide exceptional service with local knowledge and genuine warmth. Rooms are spacious with comfortable beds. Great location with excellent breakfast buffet. Modern gym with new equipment. Hotel exceeds NH Collection standards. Multiple guests plan to return.

Located in busy area with some noise issues despite newer construction. Limited negative feedback overall, with most concerns about street noise being manageable. Some initial hesitation due to mixed online reviews, though actual experience exceeded expectations.

Beautiful hotel with spacious rooms and prime location for exploring Palermo streets. Excellent breakfast buffet with modern facilities. Matteo provides outstanding dinner service - pleasant, attentive, and hospitable. Perfect base for walking around the historic center.

Housekeeping lacks organization and forgets daily room refills. No car access means guests walk three blocks with luggage without hotel assistance. Staff can be unfriendly and rude, especially night team. Breakfast has limited options and doesn't meet NH Collection standards.

Guests praise the stunning historical architecture and authentic palace atmosphere. Staff receives excellent ratings for personalized service and local expertise. The central location makes exploring Palermo's attractions effortless. Rooms feature beautiful period details with comfortable modern amenities.

Some guests mention rooms can be noisy due to the central location. A few reviews note that historical charm comes with older building quirks. Limited parking availability requires advance planning. Air conditioning effectiveness varies between different rooms.

Excellent central location puts you in the middle of everything. Staff are friendly and helpful, with valet service for cars including parking assistance in the ZTL zone. Clean, comfortable rooms with good air conditioning. Some guests enjoyed the breakfast pastries.

Hotel needs major renovations despite 4-star rating. Rooms are old, dusty, and poorly maintained with scratched surfaces. No elevator access to some rooms. Security concerns include break-ins with inadequate locks. Breakfast options limited and coffee quality poor.

Perfect location in Palermo's historic center, walking distance to major attractions like Quattro Canti and the Cathedral. Rooms are clean with excellent air conditioning and modern bathrooms. Staff provides warm, genuine hospitality. Some rooms offer stunning Duomo views from private balconies. Good breakfast variety with fresh items and made-to-order coffee.

Rooms are small with limited seating and just one chair. Basic breakfast with warm milk and empty dispensers. Extra charges for simple requests like sugar and milk. Expensive spa access at €45 per hour with required bookings. Minibar drinks are costly. Cobblestone courtyard access may challenge some guests. City tax adds €3 per person nightly.

Guests praise the stunning historic architecture, exceptional spa services, and prime location for exploring Palermo on foot. The rooftop terrace receives frequent mentions for panoramic city views. Staff receive high marks for personalized attention and local recommendations.

Some guests report noise from nearby streets during peak hours. A few reviews mention inconsistent room temperatures and occasional issues with older building infrastructure. Limited parking availability can be challenging for guests with vehicles.

Located in Palermo's historic center near markets and monuments. Spacious, well-decorated rooms with attention to detail. Charming internal courtyard for outdoor breakfasts. Good for travelers using public transport. Welcoming atmosphere with helpful sightseeing advice. Features a beloved cat mascot named Tommy.

Ground floor rooms lack privacy with limited windows. Coffee quality needs improvement. Reception not always staffed, requiring prearranged arrivals. Rooms appear dated. Not suitable for car travelers. Breakfast quality disappointing. Late night check-ins can be complicated.

Al Giardino offers an excellent location in Palermo's old city, walking distance to major sites with free shuttle nearby. Guests appreciate the spacious family rooms, good shower facilities, and helpful hosts who provide restaurant recommendations and transport arrangements. The accommodations are clean, functional, and comfortable with cooking facilities available.

Major booking issues plague this B&B, with guests arriving to find no record of reservations or rooms unavailable due to decoration. Alternative accommodations provided were substandard with uncomfortable sofa beds and inadequate breakfast service. Management communication is unprofessional, leaving travelers stranded without advance notice of problems.

Guests praise the beautiful historic building and authentic atmosphere. Staff receives high marks for exceptional service and local recommendations. The central location makes exploring major sites convenient. Rooms feature charming period details and comfortable amenities. The courtyard garden offers tranquil moments away from city noise.

Some guests mention rooms can be small by modern standards. Street noise occasionally affects lighter sleepers despite double-glazed windows. Air conditioning systems sometimes struggle during peak summer heat. WiFi connection can be inconsistent in certain rooms. Limited parking options require advance arrangements.

This elegant hotel occupies a beautiful historic building in old town with stunning interior design. Rooms feature comfortable beds, nice decorations, and some offer balcony views. Staff are friendly and helpful. The central location puts you steps from markets and attractions. Food quality is excellent when ordered.

Rooms can be dark, stuffy, and have AC problems. Ground floor rooms lack privacy. Breakfast disappoints with processed items instead of fresh local products, poor coffee, and extra charges for orange juice. Service inconsistencies include unhelpful reception and interrupted room service. The surrounding neighborhood feels less secure.

The provided reviews did not contain any positive aspects about Palazzo Brunaccini hotel. Both guests reported disappointing experiences with no mentions of redeeming qualities or satisfactory elements during their stays.

Guests report severe service issues at this Sicily hotel. Basic amenities like water bottles and tea are missing from rooms. Staff and management are consistently rude and unhelpful. Noise disruptions from hotel-organized parties prevent sleep, with earplugs offered as the only solution. Poor communication about events affects guest comfort.

Guests praise the stunning historic architecture and beautifully decorated rooms with original frescoes. The rooftop terrace receives excellent reviews for panoramic views. Staff friendliness and local knowledge consistently earn high marks. The central location allows easy walking access to main attractions.

Some guests mention rooms can be small by modern standards. Occasional complaints about street noise due to the central location. Limited parking options require advance arrangements. A few reviews note that older building infrastructure sometimes shows its age.

Prime location near botanical gardens, central station, and city center makes exploring easy. Staff are welcoming and accommodating with special requests. Rooms offer good space for luggage with fridges available. Hotel features nice common areas with pianos and seating. Parking available in city center is a major advantage.

Bed bugs reported with staff showing no surprise when confronted. Rooms are spartan with limited amenities like single drinking glasses and hard-to-reach outlets. Mosquito problems and flooding bathrooms are common. Morning noise from barking dogs disrupts sleep. Limited parking spaces even for motorcycles.

Hotel offers excellent central location near main Palermo sights with rare on-site parking. Staff are friendly, helpful and accommodating - storing bikes and providing late check-in. Rooms are clean, well-furnished with traditional early 1900s decor. Bar prices surprisingly affordable. Perfect base for exploring the city without moving your car.

Building exterior looks run-down, matching the inner city area. Stairs are extremely tight - use the elevator instead. Breakfast is limited sweet local style. WiFi connection is poor. You'll need fly spray for insects. Driving in Palermo is horrible, making parking essential.

Guests consistently praise the hotel's peaceful garden setting and authentic Sicilian atmosphere. The staff receives high marks for friendliness and helpfulness with local recommendations. Many appreciate the traditional architecture and charming period details throughout the property. The restaurant earns positive reviews for its quality local cuisine and pleasant dining experience.

Some guests report that the hotel's location feels isolated from the city center, requiring taxi rides or car rentals for convenient access to major attractions. WiFi connectivity can be inconsistent in certain areas of the property. A few visitors mention that room maintenance could be improved, with occasional issues like plumbing problems or outdated fixtures in some accommodations.

Hotel offers excellent location near harbor and downtown, within walking distance of old town attractions. Spacious rooms feature king beds, AC, and ample storage. Rooftop terrace provides stunning city views. Breakfast buffet impresses with sweet options. Staff shows genuine helpfulness, especially at F&B. Parking service eliminates stress for €27 daily. Clean, peaceful atmosphere makes it ideal for Palermo visits.

Room lighting proves inadequate with weak bedside lamps and no desk illumination. Bathroom shower shows mold issues requiring improvement. Service quality varies significantly day to day, ranging from excellent to stressed and annoyed. Location sits outside ultra-central area, though still walkable to main attractions.

Guests praise the hotel's prime location within walking distance of major attractions like Quattro Canti and Pretoria Fountain. The rooftop breakfast buffet receives excellent reviews for fresh food variety and relaxed atmosphere. Staff consistently earn high marks for friendliness and helpfulness. Rooms feature high ceilings and good air conditioning.

The spa and wellness center disappoints with unwelcoming service and difficulty booking treatments. Shower issues include poor water pressure and floor leaking. Bar drinks are overpriced. Airport transportation costs $70 by taxi, though a bus option exists 9 miles away for budget travelers.

Guests praise the stunning historic architecture and elegant room design. The central location receives consistent acclaim for walkability to major attractions and restaurants. Staff friendliness and local knowledge stand out in reviews. Many appreciate the authentic palazzo atmosphere and peaceful courtyard setting.

Some guests mention rooms can be small by modern standards. Occasional noise from nearby streets affects lighter sleepers. A few reviews note limited parking options. Some visitors find the historic building's layout confusing with narrow corridors and multiple levels.

Perfect central location in historic Palermo with walking access to major attractions, Teatro Massimo, and cathedral. Beautiful modern rooms with terraces and jacuzzis. Excellent breakfast served in peaceful courtyard. Small perfect pool for cooling off. Friendly helpful staff providing great service. Authentic local neighborhood experience away from tourist crowds.

Inconsistent room cleaning with dirty floors and missed amenities. Air conditioning and shower issues in multiple rooms. Noise problems from rooftop parties and early morning furniture moving. Strong unpleasant smells from bathroom fixtures. High prices don't match amenities. Unprofessional staff behavior including social media stalking.

Casa Nostra Boutique offers exceptional staff who provide personalized recommendations and make guests feel like family. The location is perfect for exploring Palermo on foot with major attractions nearby. Rooms feature beautiful furnishings and comfortable beds. Breakfast is delicious with fresh ingredients and homemade pastries.

Several guests experienced significant issues including mildew smells, lost luggage, cold showers, and poor room assignments. The hotel doesn't match its photos and lacks basic amenities like WiFi information. Service can be inconsistent despite friendly individual staff members. Room quality varies dramatically.

Guests praise the elegant decor and authentic Sicilian atmosphere. Staff receives high marks for friendliness and local knowledge. The central location allows easy walking access to restaurants and sights. Rooms are described as spacious with beautiful period details and comfortable beds.

Some guests mention noise from nearby streets can be disruptive at night. A few reviews note that bathrooms are smaller than expected. Limited parking options in the immediate area. Occasional issues with WiFi connectivity reported by business travelers.

Hotel benefits from excellent central location making attractions easily accessible. Staff members are consistently friendly, helpful and professional despite property challenges. Clean rooms available for short stays. Service quality remains good with decent breakfast options included.

Property suffers from serious maintenance issues including black mold in bathrooms, broken fixtures, and poor air conditioning. Rooms often dirty with construction decay evident throughout. Overpriced for quality delivered. Some guests relocated to distant inferior hotels without notice.

Hotel offers a central location with easy 30-minute walk to Palermo central station. Close proximity to marina and hop-on/off bus routes makes exploring convenient. Spacious rooms feature large beds and the property is easy to locate. Continental breakfast provides good variety in cozy dining area.

Shower facilities are extremely cramped, making it difficult for average-sized guests to wash comfortably without hitting elbows on cubicle walls. The breakfast dining room is quite small, which could feel cramped during busy periods.

Guests praise the hotel's excellent location for walking to major attractions and restaurants. The staff receives consistent compliments for professional and helpful service. Many appreciate the beautiful rooftop terrace views and the elegant historical building character.

Some guests mention rooms can be small by modern standards. Occasional complaints about street noise from the central location. A few reviews note that breakfast options could be more extensive. Some find the property showing minor signs of age.

Charming boutique hotel with spacious, beautifully decorated rooms and comfortable beds. Staff are exceptionally helpful, arranging transportation and restaurant bookings. Prime central location offers easy walking access to old town attractions while staying quiet. Outstanding made-to-order breakfast with fresh ingredients and local specialties.

No elevator means climbing multiple flights of stairs to reach rooms, though staff will carry luggage. Small breakfast area requires advance booking with limited time slots. Pillows need upgrading. These minor issues don't significantly detract from the overall excellent experience.

This boutique hotel excels with its prime central location where major attractions are within walking distance. Staff consistently receive praise for being exceptionally friendly, helpful, and accommodating. Rooms are clean and well-maintained, with some featuring balconies and kitchenettes. The property itself is charming and delightful.

Breakfast service requires advance reservations due to a cramped dining room that struggles with capacity. The breakfast quality is mediocre and appears not to be prepared on-site. Some larger rooms are located away from the main building down questionable alleys. Parking costs $20 daily.

Guests praise the stunning historical architecture and beautifully preserved interiors. The central location makes exploring Palermo's attractions effortless. Staff receives high marks for friendliness and local knowledge. The rooftop terrace views are consistently highlighted as exceptional.

Some rooms can be quite small for the price point. Noise from the busy streets below affects lighter sleepers. Parking is limited and challenging in the historic district. A few guests mention inconsistent room maintenance and dated bathroom fixtures.

Alma Hotel offers excellent location for walking to Palermo's main attractions, markets, and restaurants. Staff consistently praised as helpful, kind, and knowledgeable about the city. Rooms described as clean, comfortable, and well-maintained with amenities like AC and balconies. Good value boutique hotel with quality breakfast.

One guest found rooms resembling dorm-like quality with thin mattresses and poor pillows. Hotel safe awkwardly attached to mini fridge created security concerns. Some breakfast options rated as average. One traveler felt the accommodation didn't meet expectations for tour group standards.

Hotel Alma in Palermo delivers excellent service with exceptionally warm, grateful hosts who make guests feel welcomed. Rooms are spacious with comfortable beds and immaculate daily housekeeping. Air conditioning works well. Breakfast offers generous portions with fresh pastries and variety. The central location makes walking tours of the city easy and convenient.

Street noise can be problematic, especially for rooms on lower floors of this busy Palermo location. The hotel provides earplugs to help guests deal with the sound issues. The elevator is quite small, which may pose challenges when transporting luggage and multiple guests to upper floors.

Guests praise the hotel's stunning historic architecture and exceptional staff who provide personalized recommendations. The central location allows easy access to major sights and authentic local dining. Rooms impress with original details like frescoes and high ceilings.

Some visitors mention rooms can be small and street noise may be noticeable at night. A few guests noted that the historic building means limited modern amenities in certain areas. Parking can be challenging in the historic center location.

Excellent location near harbor and downtown Palermo, walking distance to cathedral and old town. Spacious, clean rooms with good AC and storage. Friendly, helpful staff especially at breakfast. Amazing rooftop bar with city views. Good breakfast buffet with Italian pastries. Convenient parking service available. Peaceful atmosphere.

Poor room lighting with weak bedside lamps and no desk lighting. Bathroom shower showed mold issues needing improvement. Service quality inconsistent - sometimes friendly, other times stressed and annoying. €27 daily parking fee is expensive. Limited negative feedback overall from reviewers.

Hotel offers prime location within walking distance of major attractions like Quattro Canti and Pretoria Fountain. Spacious rooms feature high ceilings and excellent air conditioning. Outstanding breakfast buffet with fresh foods, cakes, and hot items served on beautiful rooftop terrace. Staff consistently praised as friendly, helpful, and knowledgeable about local recommendations.

Spa services disappointing with unwelcoming staff and poor customer service. Shower issues include weak water pressure and floor leaking. Bar drinks overpriced. Airport transportation expensive at $70 cab ride, though bus station available 9 miles away for budget option. Wellness center booking process difficult and frustrating.

Guests praise the stunning historic architecture and beautifully restored interiors. The rooftop terrace with sea views receives consistent acclaim. Staff hospitality and personalized service stand out. The central location near restaurants and attractions is highly valued. Rooms feature quality amenities and comfortable beds.

Some guests note street noise from the busy port area, especially at night. Limited parking options frustrate drivers. A few reviews mention small room sizes typical of historic buildings. Occasional maintenance issues with older plumbing systems reported.