Hotel Adlon Kempinski delivers exceptional experiences with warm, attentive service and elegant atmosphere. Guests praise the beautifully crafted cocktails and food, plus the hotel's rich history. Staff members consistently provide thoughtful, professional service that makes stays memorable and seamless.

Room issues plague some stays, including broken AC for multiple days, noisy street-facing rooms with poor window seals, and delayed maintenance. Reception service varies wildly, with reports of discrimination at entry and unprofessional checkout experiences. Ice delivery requests often go unfulfilled.

Guests consistently praise the exceptional location directly facing Brandenburg Gate and the impeccable service from highly attentive staff. The luxurious rooms, particularly those with gate views, receive outstanding ratings for comfort and elegant decor.

Some guests mention extremely high prices for dining and services within the hotel. Occasional complaints about noise from the busy street location and inconsistent room maintenance standards for such a premium property.

Guests praise the exceptional staff service, particularly doormen like Tony who provide warm welcomes. The central location offers easy public transport access while staying peaceful. Rooms are comfortable with quality beds, and breakfast features excellent variety and quality. POTS restaurant delivers polished service. Multiple visitors call it their favorite European Ritz.

Some guests found service inconsistent with Ritz-Carlton standards. Issues included opened water bottles upon arrival, stained bathroom glasses, and missed turndown service. Reception staff demeanor varied compared to helpful doormen. Breakfast areas sometimes had queues and cleanliness issues under tables. Amenities reportedly lack compared to other luxury hotels.

The cigar bar offers a relaxing atmosphere with good size seating that doesn't feel cramped. Quality cigars are available and the space provides perfect ambiance during busy periods. Outstanding service in the cigar area makes it worth returning to.

Staff display rude attitudes and unprofessional behavior, including dismissive managers. Service is extremely slow with waiters ignoring customers while favoring select groups. Despite fancy appearance, poor staff treatment ruins the experience for hotel guests.

Guests praise the exceptional service quality and attention to detail from staff members. The central location receives frequent mentions for easy access to major Berlin attractions and shopping. Rooms are consistently described as spacious, elegant, and well-appointed with luxurious amenities.

Some guests note the high price point compared to other Berlin hotels. A few reviews mention that certain rooms facing the courtyard can be darker than expected. Occasional complaints about noise levels from the busy Potsdamer Platz location during peak hours.

Guests praise the stunning architecture and elegant design that blends luxury with character. The prime central location puts everything within walking distance. Rooms are spacious, modern, and spotless with thoughtful amenities. Staff consistently delivers exceptional, warm service that exceeds expectations. The unique spa in an old bank vault stands out, along with a well-equipped gym and quality restaurant.

Major disappointment with rooftop service where staff ignored multiple tables for over an hour despite having 8 waiters. Air conditioning failures in rooms made stays uncomfortable, with management dismissing concerns. One guest was charged for all three nights despite only staying one due to AC issues. Refund disputes occurred with management refusing accountability for poor service standards.

Hotel de Rome delivers exceptional service with expertly trained staff who go above and beyond for guests. The prime Berlin location puts historical sites within walking distance. Guests praise the rooftop bar with stunning views, excellent food, spotless rooms with superior noise insulation, and helpful touches like room upgrades and flexible check-out times.

The reviews provided contain no significant negative feedback about Hotel de Rome. All guests expressed complete satisfaction with their experience, highlighting only positive aspects of their stay.

Guests praise the stunning architecture and central location. The rooftop terrace receives excellent reviews for city views. Staff service consistently earns high marks for professionalism. The unique spa in the former bank vault impresses visitors. Rooms feature quality furnishings and comfortable beds.

Some guests find rooms smaller than expected for the price point. Noise from Unter den Linden can affect street-facing rooms. Restaurant pricing receives criticism from budget-conscious travelers. Limited parking availability frustrates driving guests.

Located directly across from Berlin Central Station making it convenient for travelers. Rooms are modern, spacious, and exceptionally clean with comfortable amenities. Outstanding breakfast buffet offers wide variety of choices. Housekeeping service is thorough and efficient. Staff are helpful and welcoming. Good for both business and leisure stays.

Maintenance issues can be problematic with broken fixtures not promptly repaired despite repeated complaints. Elevators have unpleasant odors and move slowly. Rooms under the gym experience noise from weights being dropped. Some staff lack proper training in guest communication and can be unfriendly or arrogant when addressing concerns.

Excellent location steps from Brandenburg Gate, Reichstag, and train station. Spacious, clean rooms with modern bathrooms and great showers. Friendly bilingual staff providing exceptional service and room upgrades. Delicious breakfast with varied options and government district views. Secure underground parking available.

Limited parking spaces in underground garage with confusing layout making it difficult to navigate.

Guests consistently praise the prime location near government buildings and major attractions. The spacious rooms with excellent city views receive high marks. Professional staff provides attentive service to business travelers. The breakfast buffet quality impresses visitors. Many appreciate the quiet atmosphere despite the central location.

Some guests find the rates expensive compared to similar properties. Limited parking availability frustrates drivers. The restaurant receives mixed reviews for dinner service. A few visitors mention the modern decor feels somewhat sterile. Air conditioning performance varies between rooms during summer months.

The InterContinental Berlin offers spacious, comfortable rooms with excellent location near Berlin Zoo and easy bus access to city center attractions. Guests praise the fantastic breakfast buffet with diverse options and quality spa facilities with pool. Many appreciate the convenient public transport connections and walkable neighborhood.

Service quality varies significantly, with some guests experiencing cold, rude welcomes and slow check-in processes. Air conditioning struggles during warm weather, and room service policies can be restrictive. The automated phone system frustrates guests trying to communicate with staff before arrival.

Hotel offers excellent central location near shopping, zoo, and restaurants with easy transport access. Staff are friendly and welcoming. The newer building features luxurious, clean rooms with modern furniture. Housekeeping maintains high standards. Check-in/out process is smooth. Bar service stands out with great recommendations and relaxing atmosphere.

Significant price gaps between old and new buildings, with old section having dirty rooms and insects. Breakfast lacks ambiance with limited pastries. Spa charges extra fees and has safety issues including slippery floors. Some rooms are small with no views. Overpriced amenities like water at 8 euros. Mixed-gender sauna areas may surprise guests.

Guests praise the exceptional service quality, spacious well-appointed rooms, and prime location near major attractions. The breakfast receives high marks for variety and quality. Staff professionalism and multilingual capabilities impress international visitors consistently.

Some guests mention high room rates and additional fees for services. Occasional complaints about noise from nearby construction or traffic. A few reviews note that certain amenities feel dated despite recent renovations.

Guests consistently praise the exceptional staff for being welcoming, helpful, and professional across all departments. The hotel boasts an excellent central Berlin location with convenient public transport access. Rooms are spacious with great views, particularly from higher floors. The breakfast offers plenty of options, and amenities like the trendy bar, restaurant, and sauna enhance the experience.

The main drawbacks center around crowding issues, as the hotel frequently hosts large groups making it quite busy. This leads to notably long wait times for bar service in the evenings, which can detract from the otherwise positive experience.

Excellent location at Alexanderplatz with direct access to trains, trams, and buses. Wide variety of restaurants nearby. Clean, comfortable rooms with spacious bathrooms. Good breakfast selection with quieter dining option. Spectacular panoramic city views from the 35th floor observation area with swing experience.

Very busy check-in with long queues causing frustration. Significant traffic noise and sirens despite reasonably quiet rooms. Hotel size and busy location can feel overwhelming in this high-traffic area.

Guests praise the exceptional city views from upper floors and the unbeatable location at Alexanderplatz. The modern rooms receive high marks for comfort and cleanliness. Staff professionalism and multilingual service impress international visitors. The breakfast buffet variety satisfies most tastes.

Some guests report noise from the busy square below and occasional elevator wait times during peak hours. Room sizes vary significantly, with some feeling cramped. Wi-Fi connectivity issues occur sporadically. The surrounding area can feel touristy and crowded.

Travelers love the prime location near train stations and public transport. Rooms are spacious, clean, and quiet. Staff consistently receives praise for being friendly and accommodating. Breakfast offers good variety and quality. The hotel provides modern amenities like a mobile app for requests and secure parking.

Train noise can be heard from some rooms due to proximity to station. The breakfast area feels awkward in a neighboring building. Strong scent sprays in the lobby overwhelm sensitive guests, causing discomfort. Some locations offer more breakfast variety than this property.

Berlin Mitte offers prime location with easy public transport access. Guests praise the fantastic staff and helpful concierge team who assist with everything from directions to practical needs like buying stamps. The authentic German restaurant on-site adds local flavor. Junior suites provide comfortable accommodations.

No significant negative aspects were mentioned in these reviews. All guests expressed satisfaction with their stay and would recommend the hotel to other travelers visiting Berlin.

Guests praise the excellent location for sightseeing and shopping, with many attractions within walking distance. The rooms are described as clean, modern, and well-appointed with comfortable beds. Staff receive high marks for professionalism and helpfulness. The breakfast buffet gets positive mentions for variety and quality.

Some guests report issues with room temperature control and occasional noise from the street. The hotel bar and restaurant receive mixed reviews for service speed. A few travelers mention that certain rooms feel smaller than expected. Parking availability and costs are occasional concerns for guests.

Excellent location near Ku'Damm shopping and tourist spots with easy public transport access. Spacious, quiet rooms with natural light and comfortable beds. Great breakfast with good variety. Modern, refurbished hotel with beautiful spa and pool. Friendly, attentive staff at reception and restaurants. Clean rooms with good housekeeping.

Bar prices are very high at 13 euros for beer, with staff sometimes ignoring customers. Housekeeping had protocol issues entering rooms inappropriately. WiFi drops frequently and some rooms lack basic amenities like irons. Limited vegetarian options and no gluten-free bread available. Overall pricing is high but typical for Berlin.

Pullman Schweizerhof Berlin offers spacious, modern rooms with spectacular views over Tiergarten park. The complimentary spa features a large pool, sauna, and steam room accessible by special lift. Staff provide exceptional service with genuine smiles and professional care. The expansive breakfast buffet includes fresh juices and egg dishes. Convenient location near Zoologischer Garten station.

Some guests found reception staff rude and standoffish. Rooms facing busy Budapester Street experience traffic noise throughout the night. Breakfast quality varies, with some considering it overpriced and average. Rooms show signs of needing renovation despite the luxury positioning. Better value luxury hotels exist elsewhere in Berlin for similar pricing.

Guests praise the central location near shopping and attractions. Staff receives high marks for professionalism and helpfulness. Rooms are described as clean, spacious, and well-appointed with modern amenities. The breakfast offerings get positive feedback for variety and quality.

Some guests note that rooms can feel dated despite recent updates. Air conditioning effectiveness varies between rooms. Parking availability and costs concern some visitors. A few reviews mention noise from nearby streets during peak hours.

Great location with spacious, comfortable rooms featuring excellent views from balconies. The hotel offers unique atmosphere and quirky Alice in Wonderland decor in the lobby. Staff members like Lyn provide exceptional service with friendly, attentive care. The dining experience is wonderful with fresh, top-notch food.

Front desk staff can be extremely rude and cold, showing poor customer service with no smiles or warmth during check-in. The rooftop club creates unbearable noise pollution until 1-2am, making sleep difficult even with windows closed - unacceptable for a hotel of this category.

Guests consistently praise the exceptional staff who go above and beyond to assist with every need. The service quality stands out as truly excellent, with particularly friendly bar staff creating a welcoming atmosphere. Rooms are described as both cozy and beautiful. Many visitors return year after year, highlighting the staff's commitment to fulfilling guest wishes and creating memorable experiences.

Based on the provided reviews, no significant negative aspects were mentioned by guests. Both reviewers expressed complete satisfaction with their stays and indicated strong intentions to return, suggesting consistently positive experiences without notable complaints or areas for improvement.

Guests praise the exceptional service and attention to detail. The stylish rooms impress with their spacious layouts and luxury amenities. Location receives high marks for shopping and transportation access. Staff professionalism and helpfulness consistently earn positive mentions.

Some guests report noise from the busy street below. A few reviews mention higher prices for food and beverages. Occasional complaints about room temperature control. Limited parking availability disappoints some visitors.

Excellent central location with easy metro access and walkable distance to major attractions like Alexanderplatz. Staff are friendly and helpful. Hotel offers good value with comfortable beds, quiet atmosphere, and useful amenities like safes and blackout curtains. Pleasant terrace area perfect for relaxing after sightseeing.

Rooms are smaller than average, which may feel cramped for some guests. Standard rooms lack coffee-making facilities, though lobby coffee is available. Staff service quality can be inconsistent depending on timing of check-in or check-out.

Prime location in Mitte near major attractions and underground station makes exploring easy on foot. Staff consistently friendly and helpful. Rooms spotless with comfortable beds and excellent showers. Outstanding breakfast receives high praise. Quiet setting despite central location provides peaceful rest.

Rooms quite small, especially cramped for two guests. Some maintenance issues like broken lamps and lights. Inconsistent service from night management regarding terrace access policies. Pillows lack protectors and show stains. Tiny towels and minimal pillow allocation disappoint.

Guests praise the excellent central location with easy access to attractions and public transport. Staff receives high marks for friendliness and helpfulness. Rooms are described as clean, modern, and comfortable with good amenities. The hotel's proximity to restaurants and shopping is frequently mentioned as a major advantage.

Some guests report noise issues from street traffic and nearby construction. Room size complaints are common, with travelers finding accommodations smaller than expected. WiFi connectivity problems and inconsistent air conditioning performance are occasionally mentioned in reviews.

Hotel offers excellent central location near Museum Island, Cathedral, and major attractions within walking distance. Rooms are well-equipped with AC, kettles, fridges, and comfortable beds. Self check-in works smoothly. Great public transport connections to Alexanderplatz and Friedrichstrasse. Clean, spacious rooms with good breakfast.

Homeless population around the area requires stepping over them to reach attractions. Coffee machine at breakfast is slow and noisy. Self check-in system could be improved with better keyboard interface and pre-collected passport information. Rooms described as small despite being well-designed.

Perfect location for exploring Berlin on foot with subway just minutes away. Rooms are clean and comfortable with smart TVs. Self check-in process is simple and convenient. Hackescher Markt area offers excellent access to Alexanderplatz and Museum Island. Good value for money with nearby bakeries and food options.

Tram noise throughout the night can disturb sleep. Shower doors don't open fully due to cramped bathroom space. No daily housekeeping service - rooms not cleaned, towels not replaced, beds not made. Breakfast quality has declined over time. Limited hotel facilities for guests wanting more amenities.

Guests praise the prime location near public transport and major attractions. Many appreciate the historic building's character, spacious rooms, and helpful staff. The breakfast receives consistent compliments for quality and variety. Visitors value the quiet atmosphere despite the central location.

Some guests report rooms showing age with outdated furnishings and occasional maintenance issues. Air conditioning limitations during summer months receive criticism. A few reviewers mention thin walls affecting sleep quality and limited parking availability.

Excellent location near public transport with easy walking access to attractions. Staff consistently friendly and knowledgeable. Rooms clean with good decor and free minibar. Outstanding breakfast buffet with natural juices. Exceptional accessibility features for wheelchair users including automatic doors, walk-in showers, and adjustable beds. Quiet central location with nearby shopping.

Air conditioning issues create uncomfortably hot, humid rooms especially at night. Poor cleaning standards with dust remaining after service. Basic room amenities with poorly designed tables and non-functioning TVs. Bathroom door locks missing. Room service ordering system confusing without proper guest explanation. Some accessibility equipment not working properly.

This hotel delivers exceptional value in Berlin's city center at Potsdamer Platz. Located just 50 meters from the U-Bahn station, guests praise the prime location for easy transit access. The staff consistently receives high marks for kindness and service throughout the property. Rooms are spotless and well-appointed, while the breakfast stands out as particularly impressive.

Based on the available reviews, guests did not report significant negative experiences with this hotel. The limited feedback suggests most visitors had positive stays without notable complaints about facilities, service, or location.

Guests praise the excellent location for both business and leisure activities. The modern rooms receive high marks for cleanliness and comfort. Staff professionalism and helpfulness consistently earn positive mentions. The sustainable practices and eco-friendly amenities appeal to environmentally conscious travelers.

Some guests find the rooms smaller than expected for the price point. Limited dining options within the hotel disappoint certain visitors. Noise from the busy street location occasionally disturbs light sleepers. A few reviews mention that breakfast variety could be improved.